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Security and Trust

Rapid delivers foundational enterprise-grade security critical for your APIs. Rapid’s approach to security and trust focuses on business continuity access control, data privacy, and disaster recovery encapsulated in an Information Security Management System that meets national and international data security and privacy standards.

API governance and security

Security for All Your APIs

API Client


Rapid enforces all communication with the API Hub for Enterprise using TLS 1.2 to the highest level of encryption supported by your client. At rest, your data is encrypted using AWS KMS, which has been independently validated and certified, including in the AWS SOC reports, PCI DSS, and FedRAMP approvals.

Access API data anywhere

Data Location

API Hub for Enterprise can deliver the service from across several geographical locations, including the United States, Canada, and the European Union.

APIs on an intuitive platform


Rapid is subject to similar privacy requirements as our customers. Our privacy program is inclusive with our security program and has been deployed to meet the data privacy requirements of many regulations globally.

Seamless Collaboration on APIs

Business Continuity

Rapid replicates real-time production data and stores data in geographically separated redundant data centers. Each data center location has a security control framework in place that is equivalent to our production data centers.

The Rapid ISMS Framework

Our Information Security Management System (ISMS) is a risk-based ISMS and based on numerous international standards and the regulatory frameworks. We have implemented approximately 230 unique controls across Rapid that are applicable to the API Hub for Enterprise SaaS service, the technology stack and endpoint systems we use for business operations. The control framework includes but is not limited to the following key control families.

Access Management and Control

Rapid controls access to information and information processing facilities and systems by implementing controls relating to:

  • User access management
  • User responsibilities
  • System and application access control

Security Assurance

To ensure that security is built into everything that we do, we have deployed the following operational processes:

  • Network security management
  • Vulnerability management
  • Penetration testing
  • Secure-code training
  • Logging and monitoring
  • Incident management
  • Cryptography
  • Password management


As both a Data Controller, Processor and Sub-Processor, Rapid ensures the operational processes and legal mechanisms we have in place are appropriate to meet the privacy obligations placed on us as either a Data Controller or Processor. An example of some of the processes we have in place are:

  • Subject Access Requests
  • Data retention and deletion
  • Appropriate use of data
Application Development

To ensure information security is an integral part of the design lifecycle and all changes are appropriately managed, Rapid controls the following:

  • Security requirements
  • Security in development and support processes
  • CI/CD pipeline management and control
  • Testing and release
  • Deployment
  • Emergency changes

Processor and Sub-Processor Management

To ensure the sub-processing and processing services that we leverage meets or exceeds our security and data privacy obligations, we tightly manage the:

  • Selection of sub-processors / processors
  • Sub processor / processor monitoring, management, and control
  • Change of sub-processor / processor
  • Change of scoped services provided by sub-processor / processor

Disaster Recovery and Business Continuity Planning

Ensuring service availability is a critical responsibility for Rapid.

  • Rapid’s BCP and DR processes are regularly tested to ensure we can recover the SaaS service within agreed upon SLAs
  • This ensures business operations can be resumed with minimal disruption to our users

A Platform Trusted Across the Globe

Rapid's API Hub for Enterprise gives organizations comprehensive governance and security capabilities for API publishing and consumption across all APIs in the organization, including role-based access control (RBAC) and federated identity.

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